Frequently Asked Questions(FAQs)


Getting Started

URwallet, an abbreviation for Your Wallet, is a web-based wallet application. Currently, URwallet contains four types of cryptocurrency which are Bitcoin, Bitcoin Cash, Ethereum and NEO that provide features for user like send or receive crypto coins.

For first time user, user need to sign up or register by clicking the sign up button, then proceed by fill in user's information in registration page. There's also a user guide provided for user to start using URwallet.

Wallet

User need to make sure the address filled in is valid and the amount send is within the sufficient balance. The reference must contain at least four characters to proceed the transaction.

Gas is a specific fee for Ethereum. There is two type of gas in Ethereum which is Gas Price and Gas Limit. Gas price is the price you pay for each unit which influence how quickly your transaction will be mined while Gas Limit is the maximum amount of units of gas you are willing to spend on a transaction.

User need to send coin within sufficient balance to avoid error in sending.

General

User need to make sure that the username filled in is valid and the password is correct. If user forgot the password, user can click the forget password to reset the password.

Two-factor authentication (2FA) is used in this system for the purpose of security. As for that, there will be a six digits pincode send to user's registration email for every crucial act that user want to do in this wallet.